Our policies

Privacy Policy

Last Updated: 07-07-2024

Zakai (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zakai.ng, purchase our products, or use our services.

  1. Information We Collect

1.1 Personal Information: When you place an order, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment information.

1.2 Non-Personal Information: We may collect non-personal information such as browser type, operating system, and IP address, which helps us improve our website and services.

1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our website, personalize content, and provide relevant advertisements.

  1. How We Use Your Information

2.1 To Provide and Manage Services: We use your information to process orders, manage your account, and provide customer support.

2.2 To Improve Our Website and Services: We analyze usage data to enhance website functionality, user experience, and overall service quality.

2.3 Marketing and Promotions: With your consent, we may use your information to send you promotional materials, newsletters, and special offers. You can opt-out of these communications at any time.

2.4 Legal Obligations: We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and conditions.

  1. How We Share Your Information

3.1 Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and website maintenance.

3.2 Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

  1. Data Security

4.1 We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

4.2 While we strive to protect your information, no security measures are completely infallible. We cannot guarantee the absolute security of your information.

  1. Your Rights

5.1 Access and Correction: You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us.

5.2 Data Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.

5.3 Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.

  1. Children’s Privacy

6.1 Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

  1. International Data Transfers

7.1 Your information may be transferred to and processed in countries other than your own. We will take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy.

  1. Changes to This Privacy Policy

8.1 We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the “Last Updated” date.

  1. Contact Us

9.1 If you have any questions or concerns about this Privacy Policy, please contact us via email at info@zakai.ng or +2348089580880